gandalf_der_12te@discuss.tchncs.de to Tech Support Memes@lemmy.ca · 8 days agoSomething about incentiveslemmy.mlimagemessage-square18fedilinkarrow-up1330arrow-down121cross-posted to: memes@lemmy.ml
arrow-up1309arrow-down1imageSomething about incentiveslemmy.mlgandalf_der_12te@discuss.tchncs.de to Tech Support Memes@lemmy.ca · 8 days agomessage-square18fedilinkcross-posted to: memes@lemmy.ml
minus-squarespittingimage@lemmy.worldlinkfedilinkarrow-up19·8 days agoOne of our desktop techs was found to be opening/closing tickets for the work of processing tickets. It was strongly suggested that she not do that.
minus-squareZorsith@lemmy.blahaj.zonelinkfedilinkEnglisharrow-up7·8 days agoI had a supervisor insist we created 1-to-1 tickets for every individual system imaged. This was extremely tedious and arguably more work than the actual imaging (we did a fairly large amount of imaging)
One of our desktop techs was found to be opening/closing tickets for the work of processing tickets. It was strongly suggested that she not do that.
I had a supervisor insist we created 1-to-1 tickets for every individual system imaged. This was extremely tedious and arguably more work than the actual imaging (we did a fairly large amount of imaging)