It’s going to sound really silly but here goes:
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Ensure their background is the same as it was (seriously, they often use it as an extra way to find things).
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Where possible, use windows icons for desktop shortcuts and mask link names to match vocab they’re familiar with.
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Have rustdesk set up with a link saying “Let <your name> help me”.
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Make sure they have their password written down somewhere.
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Make sure you have their password written down somewhere.
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Where possible have background updating, where not possible have a .sh file to do it for them.
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Add desktop links for things like downloads, documents and pictures.
These are tips for any distro when moving less tech savvy relatives over. For those that like to game, ensure your fs on their gaming drive is a Linux one as it stops weird behaviour. Also, you know, install the games for them!
The key concept they’re missing a lot of the time is that software sits within the file system and not the other way around.
This is largely because apps hide this and data is generally stored in one place on your phone (the downloads folder).
Best way to fix it - have 1–2 lessons entirely devoted to finding shit on their computer. My favourite activity is “ok, save your word file, close word, you now have 10 mins to find that file without opening word”.