If they’re answering only 5% now, doubling their staff would probably take them to 30-40% call amswered
That, too me, would be worth getting those people back for. And if it’s higher (like 80% as you say), then they absolutely should be brought back to full staffing levels!
That, too me, would be worth getting those people back for. And if it’s higher (like 80% as you say), then they absolutely should be brought back to full staffing levels!
Ah, I reread what I wrote - quick point of clarification, I didn’t work for the CRA call center