• Kichae@lemmy.ca
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    3 days ago

    They should just be posting shit on their websites. We still have web browsers. We don’t need to be able to reply.

    • Pxtl@lemmy.ca
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      3 days ago

      I agree but the ability to have a public conversation with these organizations is excellent. It’s something I’ve really missed since I left Twitter. “Hey <company that puts you on hold for hours when you call for support> fix this crappy problem!”